endobj /Parent 4 0 R << /Contents [190 0 R 191 0 R 192 0 R] /Type /Page /CropBox [0 0 612 792] 14 0 obj Consumer complaints on the Better Business Bureaus website recount similar experiences: Consumers may be unable to access the typical methods for reporting attorney misconduct. BBB reports on known marketplace practices. /Type /Page /Type /Page /Annots [] *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. View complaints, reviews and check out how A prohibition on advising consumers, expressly or by implication, to stop making payments to their creditors and to stop communicating with their creditors. /MediaBox [0 0 612 792] MRM has received many consumer complaints alleging violations of the Fair Debt Collections 7 0 obj /Contents [186 0 R 187 0 R 188 0 R] /Parent 8 0 R /Annots [] We would greatly appreciate any guidance that we need to do at this point to recoup our money paid to them (almost 3 years worth). I was very nervous about making this move but I was reassured and put at ease with the way I was treated. /Annots [] >> BBB Business Profiles are provided solely to assist you in exercising your own best judgment. /Parent 8 0 R /Type /Page On information and belief, Defendants do not care about consumers successful completion of the plan because their up-front fee structure allows them to make most of their profit during the first year of the payment program. >> For example, Monarchs homepage advertises that the attorneys at Monarch Legal Group have the skill and experience to fight for your rights, mount a defense and protect your property:. More egregiously, Monarch mischaracterizes the refund policy and uses it to induce consumers into joining the debt resolution program when they otherwise would decline to do so. To get away with Defendants scam, Monarch structured itself as a law firm in an attempt to evade responsibility under consumer-protection laws and to leave consumers without meaningful redress. endobj /Parent 9 0 R get quotes and more. /MediaBox [0 0 612 792] >> Can you help me please? /Metadata 2 0 R When, as is often the case, Defendants fail to refer the case to an outside lawyer, Defendants have refused to provide any representation. Date of experience: September 04, 2020 DO YOUR RESEARCH THIS IS PUBLIC INFORMATION. >> /CropBox [0 0 612 792] << Reviews Timberline entered into a consent agreement and order with the Commonwealth of Pennsylvania for violating Pennsylvanias Debt Settlement Services Act. Thank you for the feedback. endobj /Rotate 0 /MediaBox [0 0 612 792] >> /Resources 101 0 R /Resources 85 0 R According to employee reviews on Glassdoor, Strategic Financial Services asks its employees to post falsified positive reviews to cover up the truthful negative ones: Reviewers on Better Business Bureau and Google also concluded that Defendants positive reviews are inaccurate. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. /Type /Page endobj Specifically, Defendants ignore consumers financial situations and seemingly do not care whether consumers can realistically finish their payment program. Monarchlegalgroup Reviews | Read Customer Service This fee structure makes it difficult for consumers to save funds for potential settlements, increasing the amount of time that the consumer pays fees to Monarch and decreasing the likelihood that the consumer will be able to afford any settlements. BBB Business Profiles are subject to change at any time. business practices. - 1:22-cv-03705. /MediaBox [0 0 612 792] WebMONARCH LEGAL GROUP AKA BURNETTE LEGAL GROUP INVOLVES TIMOTHY BURNETTE AND JASON BLUST. /MediaBox [0 0 612 792] Monarch retainer agreements identify Law Firm Contacts. Those contacts are not employed by Monarch, and instead work for Strategic or a related entity. 53 0 obj << /Resources 245 0 R /Nums [0 7 0 R] One day I received in the mail, a personal loan offer. Former and current employees have reported that this discrepancy is part of Defendants marketing agenda. 62 0 obj >> /Type /Page /Parent 10 0 R /Resources 181 0 R /Parent 8 0 R - 1:22-cv-03705) Given those significant fees, the consumers potential savings on the amount owed was far less than Monarch advertised and explained. The complaint filed by the City of Chicago contains the following statements. << Reviews /Resources 157 0 R Amount in Dispute: $8,600.00 /Rotate 0 endobj To further reduce the likelihood of providing legal representation, Monarchs retainer agreements place severe restrictions on the provisions of those services. START REPORTING THEM TO THE ILLINOIS ATTORNEY GENERALS OFFICE 1-800-243-0618 AND BETTER BUSINESS BUREAU SO THEY CAN BE SHUT DOWN AGAIN. Monarch markets the debt resolution program it operates with Strategic as having a generous refund policy. The Cohn Law Firm - Baton Rouge, Louisiana Bankruptcy, Not all clients are able to complete our program for various reasons, including their ability to save sufficient funds. /CropBox [0 0 612 792] /Type /Page >> >> 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Monarch Legal is unfortunately, a poorly run business that appears to be criminal in its handling of the client's money. /Contents [154 0 R 155 0 R 156 0 R] >> /Rotate 0 * ekVCwIqhpjZDhWI`kN9R=46lz+5, Briggs v. Strategic Financial Solutions, LLC et al. endstream WebView customer complaints of Monarch Legal Group, BBB helps resolve disputes with the services or products a business provides.

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